Leading The Pack With Automation + Innovation – Part 1 (Q&A)

An exclusive interview with Gokul N. Solai, Novatio Solutions Co-Founder

We had a conversation with Gokul N. Solai about the work of Novatio Solutions about the role digital workforces play in the marketplace today and their unique approach to automated business integrations. Here are the highlights of that discussion.


Q: There is a lot of misunderstanding about digital workforces, and many companies exploring them new to the conversation. Could you tell us about Novatio and the focus of your work? What makes you different than other digital workforce solutions?


N: Novatio has 25 years of expertise in transformational experience and implementing enterprise solutions. We provide unique digital workforce programs to allow your employees to work faster and smarter.

While some companies tout Artificial Intelligence services, many have only implemented their solutions in theory, in a lab or as pilots. The majority of these have not been migrated into a business as usual or enterprise wide implementation, though.

Novatio has a proven track record of implementation. We have the shortest implementation time/expedited time to value, which makes us the leader in the automated workforce space.


Q: What entities are currently utilizing your digital workforce solutions? How are you currently impacting organizations?


N: We serve across multiple industries. Fujitsu, for example, is a multi-billion-dollar tech firm. The Chicago Department of Aviation is in the transportation arena. And another area is a large government entity which I cannot reveal.


Q: One thing that stands out is the broad range of markets for which your application works.


N: Yes, the amazing thing about our applications is its versatility and diversity of implementations. We are functioning across multiple verticals. From tech, finance, government and transportation to insurance, healthcare, retail and manufacturing.

Our methodology of optimization, interoperability, and efficient reuse allows Novatio to work across multiple organization types efficiently. And speaking of diversity we are a MBE and WBE. This means there are many avenues to create great comfort and success stories for organizations that use our installation.


Q: What other companies are in the field that are currently offering similar automated solutions. How do they compare to Novatio Solutions?


N: Because the very nature of Artificial Intelligence is complex, it takes decades to perfect the process while keeping up with current technology advances and marketplace needs. This is how we have become the leaders in the industry. We have been honing our program for 25 years.

We can perform services faster and cheaper than an IBM/Accenture. We have an operational agility that others do not have because this is our single focus. It is the whole turning a cruise ship versus a speed boat analogy.


Q: If a business is interested in finding out more about how your digital workforce solutions will consolidate and enhance their processes, what are their next steps?


N: Businesses should complete a profile on our website for review. We partner with you to perform an organizational audit with a proposal of solutions. We tailor the proposal to your exact business needs and the goals. Organizational leaders may find us at NovatioSolutions.com.

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