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Beyond Solutions: Get to Know Us

Novatio as a brand stands at the intersection of innovation and impact, where technology empowers human progress.Our leadership embodies this vision driving trusted, forward-thinking solutions that deliver meaningful change.

Discover Novatio

Beyond Solutions: Get to Know Us

Novatio as a brand stands at the intersection of innovation and impact, where technology empowers human progress.Our leadership embodies this vision driving trusted, forward-thinking solutions that deliver meaningful change.

Discover Novatio

Our Global Network

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About Novatio

Novatio brings deep expertise in artificial intelligence consulting, supply chain management and compliance, intelligent process automation, and AI in business process management. We apply a data-driven, iterative approach proven across industries such as government, healthcare, and life sciences. Our hybrid delivery model, spanning onsite, onshore, and offshore, allows us to scale AI deployments efficiently and cost-effectively, driving faster time to market. Whether solving large-scale automation challenges or ensuring digital governance compliance, Novatio delivers measurable results using AI strategy consulting and AI business solutions tailored to your operational context.

We don’t just integrate technology, we shape it around you. With over two decades of domain experience, robust artificial intelligence services, and unmatched proficiency in AI solutions and SAP supply chain solutions, Novatio helps businesses move from process to progress.

Novatio Solutions operates under standard terms and conditions for all solutions and services provided, unless otherwise specified in a separate agreement. To learn more about our commitments and service policies, read the Novatio Service Agreement Terms & Conditions .

Our Culture Drives Innovation and Accountability

Mission

We empower people and organizations by driving innovation, collaboration, and accelerating growth through transformative technology solutions.

Vision

To be the trusted global leader in business transformation, driving success through advanced technology, industry expertise, and a commitment to innovation and partnership.

Our Values

People First

Empowering Success, Inside and Out.

Integrity

Honesty, Transparency, and Accountability in everything we do.

Collaboration

Together, we achieve more.

Excellence

Quality, Precision, and Continuous
Improvement.

Meet the Team

Upender Solanki
CEO- Novatio Solutions

                                           

Upender Solanki is the Chief Executive Officer of Novatio Solutions, leading the company’s mission to drive digital transformation through AI-powered enterprise solutions. With over 20 years of experience in IT consulting and enterprise technology, he brings deep expertise in leveraging emerging technologies to deliver measurable business value. Prior to Novatio, he served as Managing Director at Movilitas Americas, where he led the growth of SAP’s Digital Supply Chain practice. A recognized industry advisor and speaker, Upender continues to shape innovation strategies that enhance operational efficiency and create competitive advantage across industries.

Upender Solanki

Mark Highhouse
CRO- Novatio Solutions

                                           

Mark is a dynamic sales leader with 25 years of experience in the supply chain automation industry. He has successfully led high-performing teams and driven growth through complex IT solution consulting and services sales. With a passion for helping organizations shift from reactive to proactive operations, Mark is dedicated to enabling businesses to digitize and streamline their processes. Known for his people-first approach and problem solving mindset, he is committed to helping organizations embrace innovation and achieve long-term success.

Mark Highhouse

Christian-Uwe Rogers-Neu 
Sales Director, Europe – Novatio Solutions

                                           

Christian‑Uwe Rogers‑Neu is recognized for turning complex partner landscapes and account portfolios into streamlined collaborative networks. He applies emotional intelligence and intercultural fluency to lead across borders. His strategic focus is to ensure that digital and automation initiatives serve humanity by enabling people, machines, and AI to work in synergy for sustainable growth. 

Christian-Uwe Rogers-Neu 

Ankit Singla
Managing Director- Europe

                                           

Ankit is an accomplished digital supply chain and technology leader with deep expertise in Track & Trace and SAP-based transformation initiatives. With over 15 years of experience in the Digital Supply Chain industry, he began his career as a professional consultant and progressed into senior leadership roles, including serving as Global Service Director for the Digital Supply Chain business unit at Movilitas Consulting (later Engineering Industries eXcellence). He has led the end-to-end delivery of solutions for more than 50 global customers, spanning implementation, technical sales, and business development. At Novatio, Ankit brings strong industry knowledge and strategic insight to help organizations translate digital supply chain technology into measurable business value.

Ankit Singla

Sherry Gera
Marketing Leader – Novatio Solutions

                                           

Sherry is an accomplished marketing leader with 20 years of experience in technology marketing. Known for her strategic vision and data-driven approach, she has successfully led global, cross-functional teams and driven impactful marketing initiatives for companies like HCLTech, IBM, Oracle, and Lenovo. With deep expertise in digital marketing, analytics, and brand strategy, Sherry has played a key role in shaping client-centric campaigns that deliver measurable business outcomes. Her contributions to the field have earned her multiple industry recognitions, including the Content Marketer Award, The Incredibles, and Forward Thinker.

Sherry Gera

Brien Lay
Sales Leader- Novatio Solutions

                                           

Brien is an accomplished technology and sales engineering leader with a background in military service, software development, and intelligent automation. A graduate of The Citadel and former U.S. Army officer, he transitioned into tech as a self-taught developer, creating enterprise-grade solutions including one of the first automated continuous delivery system. After 16 years in technical roles, Brien moved into sales engineering and held leadership roles at multiple startups and a systems integrator focused on RPA. At Novatio, he brings a strong blend of technical expertise and strategic insight to help drive innovation and customer success.

Brien Lay

Srinath Ramgopal
Technology Leader – Novatio Solutions

                                           

Srinath is an accomplished technology leader with over a decade of experience across GSIs and RSIs, driving business transformation through advanced automation and AI. He brings deep expertise in intelligent automation, agentic AI, conversational AI, process intelligence and orchestration, and generative AI. Having delivered scalable, high-impact solutions across healthcare, telecom, and retail, Srinath combines technical depth with strategic execution. He partners with clients to define forward-looking strategies, shape impactful solutions, and ensure measurable business outcomes through every stage of the transformation journey.

Srinath Ramgopal

Careers at Novatio

Join the Force Behind Future-Ready Transformation.

At Novatio Solutions, we believe in the power of people and technology coming together to drive meaningful change. We’re a team of innovators, strategists, and problem-solvers helping organizations rethink what’s possible across industries like Healthcare, Lifesciences, Retail, Education, Manufacturing, and Government.

Think you’d be a great fit? Write to us at hr@novatiosolutions.com.

Careers

Get in touch

Have a question, need more information, or want to explore how we can support your digital transformation? We’d love to hear from you.
Reach out to us—our team will get back to you as soon as possible.
Contact Us
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Solutions

Artificial Intelligence

SAP Supply Chain & Compliance

Services

Industries

About Us

Get in Touch

North America

Novatio Solutions LLC     
6675 Westwood BLVD,
Suite 230
Orlando, FL 32821
USA

+1 888-287-4146

Europe

Otto-Beck-Straße
21-25,68165
Mannheim
Germany

India

UrbanWrk Pvt Ltd,
The Statement,
Golf Course Road,
Sector 43, Gurgaon
Haryana

India

G-1, Door No. 4/608
V.O.C. Street
Perungudi, Kottivakkam
Chennai, Tamil Nadu 

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Empower your contact center with AI-powered customer service and intelligent workforce automation to reduce call volumes, improve service quality, and drive better customer satisfaction with real-time call insights and sentiment analysis.

Our fully managed AI lifecycle services guarantee that your Conversational AI for business solution scales with evolving business needs while ensuring security, compliance, and operational efficiency.
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Empower your contact center with AI-powered customer service and intelligent workforce automation to reduce call volumes, improve service quality, and drive better customer satisfaction with real-time call insights and sentiment analysis.
Our fully managed AI lifecycle services guarantee that your Conversational AI for business solution scales with evolving business needs while ensuring security, compliance, and operational efficiency.
We continuously monitor and optimize AI performance through conversational analytics, A/B testing, and model retraining to ensure high accuracy, efficiency, and long-term business success.
Real-time view of test results, batch record reviews, deviation status, shelf-life checks, and batch genealogy, consolidated for confident decision-making.
Facilitate seamless exchange and execution of subcontracting purchase orders for external clinical finished goods (CFG) production, improving collaboration with research and manufacturing partners.
Achieve detailed visibility down to site and kit ID levels. Support picking, packing, repackaging, and integrating third-party logistics through GS1-compliant interfaces.
Manage medication lists for both open and blind serialized trials, including batch allocation and expiry date tracking. Support internal packaging, external labeling, and efficient shelf-life management aligned with GxP standards.
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Capture and store high volumes of objects, events, and business transactions, enabling on-demand reporting for deeper analysis and informed decision-making.
Integrate seamlessly with ERP, WMS, and packaging lines using the Warehouse Integration Toolkit to streamline logistics and enable end-to-end operational efficiency.
Track and manage serial numbers, sequential or randomized and their aggregations across the supply chain for complete traceability.
Seamlessly integrate master and transactional data with ERP and warehouse systems while capturing serialized trade item events directly from packaging lines for accurate tracking.
Drills into batch genealogy, deviation logs, inspection lots, and regional approvals, delivering clarity and context for QPs.
Monitors supply chain compliance, artwork alignment, country-specific registrations, and upstream release requirements for end-to-end control.

With every transaction, the system learns patterns, fine-tunes thresholds, and reduces false alerts enhancing reliability over time.
With our tailored compliance monitoring services and system, you’re equipped to raise compliance standards and strengthen your competitive advantage.

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Set process checkpoints with smart triggers that adjust thresholds automatically ensuring proactive alerts before compliance gaps widen.
Powered by GS1-trained AI, the system identifies and explains exceptions in real time, delivering contextual recommendations to drive faster resolution.
Monitor serialization data across SAP ERP, WMS, ATTP, Middleware, and ICH within a centralized dashboard,enabling holistic oversight and faster decision-making.
Coordinate globally, act locally. Enable seamless cell orchestration across regions, partners, and regulatory zones with a unified platform that supports real-time decision-making and agile response to disruptions.
Meet evolving global regulatory requirements with confidence. SAP CGTO provides audit-ready documentation, version control, and end-to-end trace logs, supporting transparency, governance, and faster regulatory approvals.
Ensure patient safety is embedded, not just monitored. Automated checks, exception alerts, and verified handoffs reduce human error and uphold therapy integrity in high-stakes, time-sensitive delivery environments.
Move beyond dated and fragmented processes that increase manual errors. SAP CGTO intelligently orchestrates cross-functional workflows, ensuring real-time coordination across systems, sites, and stakeholders, reducing cycle times and operational risk.
Gain granular visibility across the entire therapy lifecycle, from collection to administration, all while safeguarding Chain of Identity (COI) and Chain of Custody (COC) with built-in traceability that meets regulatory and clinical precision requirements.
Optimize complex cell and gene therapy supply chains with SAP CGTO for full end-to-end visibility and compliance. Maintain chain-of-identity (COI) and chain-of-custody (COC) integrity to minimize errors and maximize patient safety.
Learn More about CGTO
Ensure secure, compliant batch releases with real-time decision support through SAP BRH. Empower Qualified Persons with structured automation that accelerates release cycles while maintaining regulatory adherence.
Learn More about BRH
Protect product authenticity throughout the supply chain with SAP CORS. Gain complete traceability and transparency to meet stringent compliance and consumer safety standards, critical for effective digital supply chain solutions in regulated industries.
Learn More about SAP CORS
Enhance clinical trial supply efficiency with SAP ICSM’s real-time visibility and dynamic orchestration. Reduce waste, streamline stakeholder collaboration, and leverage intelligent forecasting to control costs and improve trial outcomes in life sciences.
Learn More about SAP ICSM
Facilitate seamless, secure data sharing across your extended supply network. SAP ICH provides unmatched visibility and collaboration capabilities, helping you maintain compliance while optimizing digital supply chain management through effortless partner integration.
Learn More about SAP ICH
Deliver comprehensive end-to-end product traceability while ensuring strict global regulatory compliance. SAP ATTP safeguards pharmaceutical supply chains by preventing counterfeit drugs, protecting brand integrity, and enhancing supply chain integrity with real-time visibility.
Learn More about SAP ATTP
We focus on applying AI Decision-making Tools to address specific pain points in industries such as healthcare, insurance, telecom, and customer service, enabling your business to operate with greater speed, accuracy, and intelligence.
We design scalable solutions using open frameworks and leading AI platforms, ensuring seamless integration with your existing technology for enhanced performance and scalability.
Move beyond traditional tools like chatbots and Automated Business Solutions to implement intelligent agents capable of advanced reasoning, decision-making, and task execution, unlocking new levels of productivity and insight.

Orchestrating transformation with confidence.
We help enterprises manage the human and operational aspects of transformation – ensuring seamless stakeholder alignment, training, governance, and adoption. Our structured approach enables resilient change and measurable business value.

Reliable, scalable, and intelligent managed support.
Our managed services ensure the ongoing performance and optimization of your SAP environments, AI workflows, and automation platforms. With 24/7 global support and proactive monitoring, we reduce operational overhead and drive continuous improvement.

Accelerate business transformation while delivering business value at every step Whether it’s SAP Supply Chain Transformation, AI/ML integration, or intelligent automation deployments, we manage the end-to-end complexities of enterprise-scale implementation with agility and precision – delivering scalable, secure, and compliant solutions.

Strategic guidance rooted deep in industry knowledge.
We help organizations define their digital transformation roadmap by aligning AI, automation, and SAP strategies with core business goals. From technology assessments to data-driven operating models, our advisory services lay the foundation for long-term success.

Build AI agents that adapt, reason, and deliver. Novatio’s AI business solutions automate end-to-end processes across dynamic enterprise environments. As an expert AI services provider, we enable scalable, intelligent automation for companies looking to unlock deeper efficiency and agility.
Go beyond automation and into creation. Our AI services leverage advanced foundation models to generate content, summarize data, and transform workflows making us one of the few AI development companies focused on real outcomes, not just experiments to initiate innovation.

Deliver smarter support and intuitive customer experiences with AI-powered chatbots, voice assistants, and agent assist tools. As a leading AI services company, Novatio builds AI solutions for business that reduce support costs, boost satisfaction, and streamline user engagement at scale.