Challenge
A global IT solutions company struggled with manual Purchase Order (PO) processing, which involved sifting through supplier emails, validating PO details in PeopleSoft, and manually updating records. This approach resulted in frequent delays, increased labor costs, and data errors affecting overall operational efficiency, compliance, and supplier satisfaction.
Objective
The company aimed to optimize its supply chain operations by automating repetitive PO handling tasks. The primary goals were to accelerate processing speed, reduce manual effort, enhance data accuracy, and free up employees to focus on high-value activities without compromising compliance.
Solution
Novatio deployed a PO Confirmation BOT to:
- Categorize supplier emails and route them appropriately.
- Extract and verify PO details against PeopleSoft records.
- Automatically update matched orders and escalate mismatches or issues.
Outcomes
- 72,000 transactions automated annually.
- Labor savings of $334,080 per year (1 FTE).
- Processing time eliminated with 100% accuracy and increased operational efficiency.