Meet Novatio Solutions at NASWA 2026
Discover how Novatio Solutions help states move faster with AI, while protecting compliance, accuracy, and the legacy systems they rely on.
From labor and unemployment insurance to workforce operations, Novatio brings AI expertise grounded in public-sector realities.
Faster, more consistent adjudication
See how real-time, AI-assisted fact-finding is helping states to make faster decisions while staying aligned with state-specific UI statutes.
Faster-trained, more confident adjudicators
Learn how generative AI mentor tools are cutting onboarding time and reinforcing legal compliance from an adjudicator’s first day.
AI with a human always in the loop
Talk through how to bring AI into regulated, high-stakes government workflows while keeping decision authority with qualified merit staff.
As seen in Utah
See AI in Action Across the Labor State Agencies
Explore two purpose-built AI solutions designed around the realities of public sector.
Mentor & Training Tool (Lumina)
AI Adjudication Assistant (Synapse)
A Generative AI mentor and training tool, built using Gemini on Google Cloud, that provides accessible, high-quality training support for adjudicators. Lumina accelerates onboarding, improves decision accuracy, and supports faster claim resolution by reinforcing legal compliance backed by an admin portal for governance, oversight, and performance tracking.
Enables real-time, 1:1 interactions with claimants and employers for dynamic fact-finding. Built in collaboration with Google and now live in two states, Synapse applies unemployment insurance laws and state-specific statutes to support consistent, compliant claim decisions with adjudicators validating every outcome.
Tech Talk 1 |Exhibit Hall D, Google Booth
Wednesday, September 16 | 10:35 AM – 11:00 AM
Tech Talk 2 |📍Exhibit Hall D, Google Booth
📅 Wednesday, September 16 | 3:05 PM – 3:30 PM
Meet The Speakers
Julie Primo, Public Sector Industry Lead, Novatio Solutions
Presenting both AI Adjudication Assistant (Synapse) and Mentor & Training Tool (Lumina), drawing on 15+ years of experience and a background in state Labor & Employment.
Brien Lay,
VP of Sales, Novatio Solutions
Speaking on Novatio’s public sector expertise, brings 20 years of technical experience helping organizations transform operations through AI-driven automation and innovation.
Michael Burke,
Director,
State of New Hampshire
Will speak candidly about their experience grounding and testing the AI, what changed for their teams, and what to ask before you start your AI journey.
Jolynn Badame, Assistant Director of Programs, State of Utah
Will speak candidly about their experience grounding and testing the AI, what changed for their teams, and what to ask before you start your AI journey.
Want to go deeper than the session?
Book a 1:1 conversation with the Novatio team at NASWA 2026.
Our Public Sector Experience
Both Lumina and Synapse work together to eliminate operational friction and accelerate claim resolution. Lumina instantly synthesizes agency wide documentation to answer complex, natural language queries from frontline staff, while Synapse automates time consuming claim interviews, builds timelines, and generates clear, structured case summaries. Together, they turn manual, document heavy tasks into a seamlessly automated workflow.
Accuracy requires both bulletproof documentation and precise fact checking. Lumina ensures decision makers rely on grounded responses tied strictly to secure source materials, connecting insights across complex files. Synapse builds on this by comparing dynamic fact finding from claimants and employers, mapping evidence directly against relevant laws, and pinpointing key discrepancies so adjudicators can make confident, error free decisions.
Novatio brings deep expertise across AI consulting, intelligent process automation, and compliance-heavy, multi-stakeholder delivery with a hybrid onsite/onshore/offshore model built to scale AI deployments efficiently.
Let's Talk About AI for Your Workforce Agency!
Meet our team: Brien and Julie at NASWA for a focused conversation around your organization's goals.