Find Out How Fujitsu Saved $3.3 Million With Novatio Workforce

The Problem

Fujitsu, needed to automate business processes within End User Services. Current processes relied heavily on employees performing manual and repetitive tasks. These manual processes were inefficient with human errors which lead to long resolution times and lower customer satisfaction.

 

Our Solution

Partnered with Fujitsu Digital Workforce to drive digital transformation by deploying 40 Digital Workers within End User Services where they are performing real-world tasks for clients across a number of verticals.

 

End Result

Our RPA Solution enabled 40 Bots for Fujitsu. Since the deployment, Fujitsu saw a 196% return on investment (ROI), $3.3 Million projected net benefit over 4 years, a 5X better transaction times when compared to a human worker performing the same activity in high-volume situations and a 60% improved effectiveness during low-volume activity such as during off hours.

Client
Fujitsu
Year
2017*
Country
USA and Canada
Industry
End User Services
Employees
7000
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Here are Some Quick Stats

Bots
40
Bots
Weeks to Implement
8
Weeks to Implement
Days for Payback
90
Days for Payback
ROI
196%
ROI
Saved
$3300000
Saved
Weeks of Time Saved
16
Weeks of Time Saved